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Tax changes should be targeted to help Covid recovery and boost fight against climate crisis in G20 countries


23 Sep 2021


Global Europe

Fall in public support for international tax collaboration despite recent corporation tax agreement

Tax incentives should be used to enable positive global outcomes, such as economic recovery from the pandemic and averting climate crisis, according to a report by accountancy bodies into the tax system.

A survey of 8,000 people across the G20 countries and New Zealand concluded that two-thirds (66%) were strongly in favour of using the tax systems to help individuals and small businesses to recover following the effects of Covid-19.

They were also very much in favour of similar tax breaks to support efforts to tackle ‘global megatrends’, such as the fight against climate crisis and efforts to support retirement savings, with 66% believing these would be appropriate incentives.

Perhaps surprisingly, the survey, from the Association of Chartered Certified Accountants (ACCA) Chartered Accountants Australia and New Zealand (CA ANZ) and the International Federation of Accountants (IFAC) discovered that support had fallen in 15 of the 20 countries for international collaboration on tax.

This is despite the fact that 2021 has seen historic advances in international tax cooperation, including agreement by G7 countries to enforce a minimum rate of 15% corporation tax.

The Public Trust in Tax study, which was carried out in the first quarter of 2021, follows two previous reports on the subject in 2017 and 2019.

Other key findings included insight on whether taxpayers in different countries felt they were paying a ‘reasonable amount of tax’. Overall, most respondents were likely to agree that their tax rates were reasonable across all pay grades.

However, fewer than one in four respondents across the G20 countries stated that high income individuals paid a reasonable amount of tax in their country

And while 33% believed that local companies were likely to be paying a reasonable amount of tax, in seven countries multinational corporations were thought to be paying too little tax.

Despite this suspicion, 49% of people overall were in favour of using tax incentives to attract multinational business. There was also a fall from 44% to 39% in the number supporting requirements to make multinational companies publish detailed tax information, although the vast majority still support MNCs sharing all their information with local tax authorities.

The survey also uncovered varying levels of trust in global tax authorities and the players in the tax system. Trust in government tax authorities is polarised, with 43% saying they have trust or a high level of trust in the tax authorities, but 22% saying they distrust them. Overall, trust in government tax bodies has slightly increased.

Professional tax accountants (55%) have the highest level of trust, followed by professional tax lawyers (50%). Despite a small increase in the level of trust this time, politicians remain the least trusted group, at just 22% net distrust.

Accountants are also seen to contribute to the efficiency of the tax systems by making them more efficient, effective and fair.

The survey also asked questions about the trust people in various countries placed in their media and social media on the issue of tax. Social media was the least trusted source, distrusted by more than 40% and traditional media fared little better, scoring over 30% for distrust

Total trust in social media was highest in India and China, but lowest in New Zealand and France. These results were mirrored for traditional media, with India and China placing the most faith in their tax coverage and France registering the most distrust. Russian media was also distrusted by 54%.

Report author Jason Piper, head of taxation for ACCA, said: ‘The relationship between taxpayers and governments, and between businesses, society and tax systems, will be fundamental to the shape of the economies that support us all, over the coming years.

‘Public trust is central to tax morale, which is the tendency for individuals and businesses to pay their tax voluntarily and without intervention by tax authorities

‘Anecdotally, many respondents stressed the importance of financial education from an early age, so that people understand the purpose of tax. Our experts agreed that citizens need to comprehend where their tax money is going and what benefits it pays for.

Ainslie van Onselen, chief executive of CA ANZ said: ‘Alongside the uncertainty of the pandemic, this year has also seen historic advances in international tax cooperation, with political agreements at the G7, G20 and OECD Inclusive Framework that began not long before this series of reports.

‘Tax policies to help address challenges such as climate change and ageing populations are no longer issues on the horizon, it’s here and now. Well-functioning tax systems and high levels of taxpayer trust backed by a robust accounting profession to design, implement and navigate the tax implications are vital as we look to shape a better future.

Kevin Dancey, chief executive of IFAC said: ‘As leaders in the global accountancy profession, we are proud to see the high levels of trust in professional accountants. This embodies the profession that we know. At the same time, we understand that there is always more to do to sustain and strengthen that trust.

‘No matter the cultural differences or divergent views on who is paying enough taxes or how the funds raised should be spent, the correlations between social well-being and an effective tax system and economic growth are clear.’


For media enquiries, contact:

Michael Jarvis

+ 44 (0) 7538 258897

Twitter: @ACCANews

Notes to Editors

The full report Public trust in tax: surveying public trust in G20 tax systems can be read at:
About ACCA: ACCA is the Association of Chartered Certified Accountants. We’re a thriving global community of 233,000 members and 536,000 future members based in 178 countries and regions that upholds the highest professional and ethical values

We believe that accountancy is a cornerstone profession of society that supports both public and private sectors. That’s why we’re committed to the development of a strong global accountancy profession and the many benefits that this brings to society and individuals.

Since 1904 being a force for public good has been embedded in our purpose. And because we’re a not-for-profit organisation, we build a sustainable global profession by re-investing our surplus to deliver member value and develop the profession for the next generation.

Through our world leading ACCA Qualification, we offer everyone everywhere the opportunity to experience a rewarding career in accountancy, finance and management. And using our respected research, we lead the profession by answering today’s questions and preparing us for tomorrow.

ACCA and CA ANZ have formed a strategic alliance for the benefit of members and to help shape the future of the profession. Find out more about us at



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