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European Postal Operators unite to tackle COVID-19 pandemic


03 Apr 2020



Postal operators across Europe provide a critical infrastructure and they play a valuable role in maintaining social cohesion through the provision of the universal service during the coronavirus (COVID-19) pandemic. In response to the demand for a collaborative action to this emergency, a strategic task force which included members of the Management Board was formed, led by Jean-Paul Forceville, PostEurop Chairman. At an operational level, the Coronavirus Crisis Group (CCG) was efficiently organised.  Both the strategic task force and the crisis group will be focussed on ensuring the continuity of the operations, focussed on resource challenges faced by its members and ensure the effective communication and spread of best practice.

PostEurop provides Business Continuity Managers and key contacts with the opportunity to key in pertinent data and participate in a forum through its existing extranet platform.  The larger community is able to consult a dedicated coronavirus webpage ( accessible via PostEurop's homepage which contains a wealth of information. The Association works closely with the Universal Postal Union (UPU) and International Post Corporation (IPC) to monitor the impact of the crisis postal operators face internationally.

“PostEurop is in a unique position to quickly react and support our Members.  The pandemic has dramatically affected our industry, our workers, their families and wider community.  We have a vital role to play as critical infrastructure providers in time of national emergency. We are placed at the centre of national communities, continuing to provide postal deliveries and help reach and protect everyone including those who are most vulnerable. This is the spirit of postal operators as we recognise, we are all in this together!” David Pilkington, Royal Mail Group, Member of the PostEurop Management Board, Head of the Coronavirus Crisis Group.

PostEurop represents 52 postal operators in 49 countries and territories around Europe and handles 60 billion items each year.  The industry employs 2 million people, manages 258 million delivery points and accounts for 1% of the GDP. 


See also:

The essential role of European Postal Operators during the COVID-19 pandemic (25/3/2020)

For more information please contact:

Cynthia Wee-Neumann

Communications & Public Affairs Manager


POSTEUROP is the association which represents European public postal operators. It is committed to supporting and developing a sustainable and competitive European postal communication market accessible to all customers and ensuring a modern and affordable universal service. Our Members represent 2 million employees across Europe and deliver to 800 million customers daily through over 175,000 counters.

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