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ACCA sees highest level of member and student satisfaction in a year of ground-breaking change


18 Jul 2018


Award-winning[i] professional body ACCA (the Association of Chartered Certified Accountants) has seen a record level of satisfaction from its members and students. Overall 80.7 percent of ACCA members and students were satisfied or very satisfied with their professional body in the 2017-18 strategic year, an uplift of 3.8 percentage points. Employer satisfaction was up by 5.3 percentage points to a staggering 91 percent, also the highest level ever recorded.
ACCA has continued to strengthen its presence on the global stage, growing the organisation to more than 208,000 members and over 503,000 students worldwide and spanning across 179 countries.
Helen Brand OBE, ACCA’s chief executive, says: ‘2017-18 was a pioneering year for ACCA. Not only did we achieve a milestone with our membership numbers, but we were able to celebrate this achievement by creating a transportable wall of member names – featuring every one of ACCA’s 200,000 membership community. To date, the wall has visited a number of our markets around the world, including Ethiopia, Pakistan, Singapore, China, and Malaysia - leading all the way to the grand finale in Sydney, Australia for the World Congress of Accountants event in November 2018, where ACCA is officially a gold sponsor.
‘This all comes at a time when ACCA’s Qualification has undergone trailblazing change, which includes the introduction of a new type of computer-based exams for our Fundamentals papers  and the successful launch of the innovative Ethics and Professional Skills Module, which has been well-received by students and employers. And as a result, I’m pleased to say we have achieved record-breaking levels of satisfaction.
‘As we look ahead to 2018-19 and beyond, I look forward to keeping up our momentum by engaging with ACCA’s global network, analysing trends most likely to shape our future and indeed developing the accountancy profession the world needs.’
ACCA’s seventh integrated report will be available on 1 August 2018, where more details can be found of its performance in 2017-18.
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For media enquiries, contact:
Chanel Townsend
T: +44 (0)20 7059 5622
M: +44 (0)7834173867
Twitter @ACCANews 
About ACCA
ACCA (the Association of Chartered Certified Accountants) is the global body for professional accountants, offering business-relevant, first-choice qualifications to people of application, ability and ambition around the world who seek a rewarding career in accountancy, finance and management. 
ACCA supports its 208,000 members and 503,000 students in 179 countries, helping them to develop successful careers in accounting and business, with the skills required by employers. ACCA works through a network of 104 offices and centres and more than 7,300 Approved Employers worldwide, who provide high standards of employee learning and development. Through its public interest remit, ACCA promotes appropriate regulation of accounting and conducts relevant research to ensure accountancy continues to grow in reputation and influence.
ACCA is currently introducing major innovations to its flagship qualification to ensure its members and future members continue to be the most valued, up to date and sought-after accountancy professionals globally. 
Founded in 1904, ACCA has consistently held unique core values: opportunity, diversity, innovation, integrity and accountability. More information is here:


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